Privacy Policy

Web Site Privacy Policy for Kids (Under 13)

Effective Date: March 8, 2006
Last Updated: September 27, 2013
TRUSTe Children privacy certification

This is the Privacy Policy for the Philadelphia Eagles Kids Club and sets forth our privacy policies applicable to Personal Information (as defined in the Web Site Privacy Policy that is received about users of the Philadelphia Eagles Kids Club pages that we either know, or assume, are under the age of 13 (each a “Kid User” or a “child”), either because their parent or guardian has informed us that they are under 13, or because they are child-users of an area of the Philadelphia Eagles Web Site that is targeted to kids who are under 13 (the “Kids Club”).

Philadelphia Eagles, LLC has received TRUSTe's Privacy Seal signifying that this privacy statement and our practices have been reviewed for compliance with the TRUSTe program viewable on the validation page available by clicking the TRUSTe seal. TRUSTe's certification covers urls identified on TRUSTe's validation page. TRUSTe's certification does not cover our mobile applications at this time.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe here. Philadelphia Eagles, LLC complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Philadelphia Eagles, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Philadelphia Eagles, LLC’s certification, please here. Kid Users may access the Kids Club without providing (or having their parent or guardian provide) any information about Kid Users, but in order to enter sweepstakes and contests, attend an event and receive promotional emails from us, a Kid User's parent or guardian must register with the Kids Club. During registration, the parent or guardian will be required to provide his or her Personal Information (like name, email address and phone number) and certain Personal Information attributable to his or her Kid User (like name, date of birth and gender).

This Web Site Privacy Policy for Kids supplements the Philadelphia Eagles Web Site Privacy Policy that is applicable to all users of the Kids Club, including Kid Users, as well as parent and guardian users. If any portion of this Web Site Privacy Policy for Kids conflicts with the general Web Site Privacy Policy, then that portion of this Web Site Privacy Policy for Kids prevails when it comes to Personal Information provided about Kid Users.

The operator of the Kids Club is Philadelphia Eagles, LLC (referred to in this Web Site Privacy Policy for Kids as “we,” “us,” “our” or other similar pronouns).

Information Collected About Kid Users Through The Kids Club

Direct Collection
When a parent or guardian registers a Kid User to become a member of the Kids Club, the following Personal Information may be requested from the parent or guardian about the Kid User: his or her first and last name, gender and date of birth. A Kid User's Personal Information will only be solicited when a parent or guardian registers a Kid User to become a member of the Kids Club, when a parent or guardian enters a sweepstakes or contest offered through the Kids Club on behalf of a Kid User or when a parent or guardian registers a Kid User for an event.

Passive Collection
When a Kid User uses the Kids Club, we receive information about how the Kid User uses the Kids Club, such as what content the Kid User views. We also receive click-stream data, information gathered through cookies and clear gifs, and other information about his or her use of the Kids Club as more fully described in the "Website Usage Information" section of the Web Site Privacy Policy. We do not link Website Usage Information related to a Kid User's use of the Kids Club with a Kid User's Personal Information unless we obtain consent from the Kid User's parent or guardian.

We will not condition a Kid User's participation in an activity in the Kids Club on disclosure of more Personal Information than is reasonably necessary to participate in such activity.

Social Media Features
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site and some of these features appear on the Kids Club pages. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Use Of Information

The Personal Information we collect about a Kid User is used to provide the services and features on the Kids Club (e.g., contests, sweepstakes and promotions), process and respond to the Kid User's parent's or guardian's requests (e.g., requests for newsletters, alerts and marketing communications), provide customer service for events or otherwise, and to contact the Kid User's parent or guardian about the Kid User's use of the Kids Club. We also use this information for record keeping purposes.

Disclosure To Our Service Providers

The Personal Information we collect about a Kid User is shared only with our service providers to support and administer the internal operations of the Kids Club, such as to register and maintain accounts, to fulfill account requests, and to provide customer service. Unless we have obtained a Kid User's parent's or guardian's consent as required by applicable law, a Kid User's Personal Information is not shared with third parties for their own use or disclosure, and each service provider with whom a Kid User's Personal Information is shared has agreed to maintain the confidentiality, security, and integrity of the information.

Legal Disclosures

We reserve the right to release a Kid User's Personal Information when we believe release is required to comply with federal, state or local law, to enforce the Website Terms & Conditions, or to protect our or other users' rights, property or safety.

Business Transfer

In connection with a corporate change or dissolution, including for example a merger, acquisition, reorganization, consolidation, bankruptcy, liquidation, sale of assets or wind down of business, Kid Users' Personal Information and Kid Users' Website Usage Information may be among the transferred assets.

How can you review your child's personal information, deactivate your Kids Club Account or delete your child's personal information?

You can review, or modify your child's Personal Information and/or deactivate your Kids Club account by logging into your account here and then accessing the preferences and information associated with your child's profile.

When you deactivate your Kids Club account, we will stop collecting, using, and/or disclosing Personal Information about your child, but we reserve the right to retain information necessary for record keeping. A profile may be re-opened for your child upon request in accordance with our policies and procedures. You may ask us to delete the Personal Information you have given to us regarding your child.

To make these requests, you may contact our Kids Club Customer Service at (215) 463-2500, at or Kids Club re: Parent's Request for Information, NovaCare Complex, One NovaCare Way, Philadelphia, PA 19145. We may verify your identity before processing your request.

Links To Other Websites

You should be aware that when you visit our Kids Club pages you could be directed to other Web sites that are beyond our control. We encourage you to carefully read the privacy policy of any Web site you visit.


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Accessing, Updating, and Removing Your Personal Information

You may review, update or modify certain of the Personal Information that is stored in your user account on the Website (such as your email address or zip code) by logging in to the "My Account" area of the Website or by sending an email to for information collected related to Kids Club Registration. If you send us requests via email, we may ask you to verify your identity and to provide other details before we are able to provide you with any information or correct any inaccuracies. In any event, we will respond to your request within 20 business days.

You may also be able to delete some of your Personal Information or deactivate your profile using the means described above. Please note, however, that your right to delete your information is subject to our records retention practices through which we keep your information for as long as we need it to provide services to you and as necessary to comply with applicable legal requirements, resolve disputes, and enforce our agreements.

Parent/Guardian Opt Out

If you do not want us to send you our marketing emails, you may let us know by clicking on the appropriate link within the email you receive, changing your preferences here, or by sending an email to with the word UNSUBSCRIBE in the subject line.

Changes To Our Privacy Policies

We may change this Policy from time to time. When we do, we will let you know by posting the changed Policy on this page with a new "Last Updated" date. If we make a material change to our privacy policies that affects you or Kid Users, we will notify the parent or guardian of the Kid User by e-mail prior to the change becoming effective and we may require the parent's or guardian's consent to our new privacy policies.

Kids Club Operator Information

We may employ different agents to assist in operating the Kids Club. Currently, we operate the Kids Club, but that may change at any time at our sole discretion. In the event it does, we will update this Web Site Privacy Policy for Kids with the name and contact information of the new operator. This will not be considered a material change to our privacy policies for which notice to you is required.


Name:             Philadelphia Eagles, LLC
Address:         NovaCare Complex, One NovaCare Way, Philadelphia, PA 19145
Telephone:     (215) 463-2500

You may contact us in the event you have any questions concerning our policies or practices with regard to the collection, use and/or disclosure of your child's Personal Information.